STERLING SILVER

With proper care, sterling silver will retain its beauty and character for many generations to come. All sterling silver contains 92.5% pure silver.

All of our sterling silver is finished with Rhodium, a precious metal that over the past years (as of 2023) has been more expensive than gold. It is a highly valuable silvery-white precious metal and a member of the platinum family. The rhodium helps to protect our sterling silver from tarnishing and allows the new finish of your piece to endure for years. 

To care for our sterling silver jewelry, clean it with a little water, rinse well, and dry thoroughly. Avoid using any liquid jewelry dips or polishing cloths containing chemicals; the chemicals used can cause the plating to wear off more quickly. We suggest gently polishing your items with a clean, dry cloth.

Special Considerations

An "oxidized" finish is the deliberate blackening of crevices in the ornamentation of a silver object to make its decorative details stand out more clearly. Take care as this finish can be removed by overzealous cleaning and polishing.

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GOLD

Gold jewelry can be cleaned with a non-abrasive cleaner, and should ideally be stored in a protective box, case or tarnish-resistant pouch. A tarnish-resistant pouch is included with each purchase. Avoid exposing gold jewelry to household bleach.

Special Considerations

A "satin finish" is a subtle matte texture to make its decorative details, gemstones and diamonds stand out more clearly. Take care as this finish can be removed by overzealous cleaning and polishing. The good news is that we can always restore that finish for you should that happen.

To care for your jewelry, we recommend keeping the product dry, avoiding exposure to water, oils, lotions, and jewelry cleaner as that could remove the finish on the enamel.

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REPAIRS & PRODUCT LIFE

When you purchase a piece of jewelry from Ashur Jewelry, you are purchasing a piece to last a lifetime.  We stand behind our product, and will fix anything that is fixable, so our customer can continue to enjoy their meaningful piece of jewelry.  If something is beyond repair due to an extraordinary occurrence or accident, we will work with the customer to replace the piece, however we do not dispose of a non-fixable piece of jewelry.  

In an effort to be as sustainable as possible we participate in a melt program with a local refinery.  We will collect any damaged items that are not repairable, any little pieces of scrap metal and a few times a year conduct a melt.  The refiner repurposes our scraps to be re-sold as post consumer raw materials back into the market for another manufacturer to use.